Refund Policy

Understanding our approach to donation refunds and the exceptional circumstances where refunds may be considered.

Last Updated: November 26, 2025

This Refund Policy explains our approach to donation refunds and the circumstances under which refunds may be considered. We appreciate your understanding as we work to maximize the impact of every contribution.

Understanding Donations

At SHIDHI HUMANITY FOUNDATION, we deeply appreciate every donation made to support our cause. Donations are voluntary contributions made to help us serve HIV/AIDS patients, underprivileged persons, and provide education, nutrition, and employment opportunities.

As a registered non-profit organization under Section 80G of the Income Tax Act, all donations are considered final and are put to immediate use in our various programs and initiatives.

Refund Policy

General Policy

Donations made to SHIDHI HUMANITY FOUNDATION are generally non-refundable. Once a donation is processed, it is immediately allocated to our programs and cannot be returned. By making a donation, you acknowledge that contributions are voluntary and final.

Exceptional Circumstances

We understand that errors can occur. Refunds may be considered in the following exceptional circumstances:

  • Duplicate donations due to technical errors
  • Incorrect donation amount entered by mistake
  • Unauthorized or fraudulent transactions
  • Technical payment processing errors

Refund Request Process

Timeline

Refund requests must be submitted within 7 days of the donation date. Requests made after this period will not be considered unless there are exceptional circumstances with valid documentation.

How to Request

To request a refund, please contact us at Shidhihumanityfoundation2945@gmail.com with the following information:

  • Full name and contact details
  • Donation date and transaction ID
  • Donation amount
  • Reason for refund request
  • Supporting documentation (if applicable)

Processing Time

Valid refund requests will be processed within 10-15 business days after approval. The refund will be credited to the original payment method used for the donation.

Non-Refundable Donations

The following types of donations are strictly non-refundable:

  • Donations made towards specific campaigns or events
  • In-kind donations (goods, services, or materials)
  • Donations made after receiving tax receipts
  • Donations older than 7 days (unless exceptional circumstances)
  • Donations made with full knowledge and intent

Tax Implications

Tax Receipts

If a donation is refunded, any tax receipt issued for that donation becomes invalid. Donors are responsible for ensuring that refunded donations are not claimed for tax deductions.

Section 80G Benefits

Refunded donations are not eligible for tax benefits under Section 80G of the Income Tax Act. If you have already claimed a deduction, you must adjust your tax filings accordingly.

Alternative to Refunds

Donation Reallocation

Instead of a refund, you may choose to reallocate your donation to a different program or initiative within SHIDHI HUMANITY FOUNDATION. This ensures your contribution continues to make a positive impact.

Future Credit

In certain cases, we may offer to hold your donation as a credit for future contributions, allowing you to support our programs at a later date.

Important Notice

Please review your donation details carefully before completing the transaction. Ensure the donation amount and payment information are correct. Once processed, donations are immediately put to use in our programs, making refunds difficult to accommodate except in exceptional circumstances.

Need Help with Your Donation?

If you have questions about our refund policy or need to request a refund, please contact us. We're here to help.

Contact Us